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Warranty
A Warranty
on our entire Bō One product line
We have absolute confidence in the quality of our products, from the beginning to the end of the production line. That's why all Bō One next generation have a Warranty.
We have thought of everything to ensure the safety and the performance of our products, guaranteeing flawless operation throughout their lifetime.
Is your product eligible to the Warranty ?
Both of the following conditions must be met to qualify for the lifetime warranty:
✓ To comply with general Terms and Conditions
✓ Living in Bulgaria or in Romania
✓ Own a Bō One, supplied with Bō Code
✓ Provide a cash receipt
Activate your Warranty
#1 Prepare your package
Generate a Warranty PDF in your account / my devices. Check and fill all the fields. Then, in a stamped envelope, put the form , and your Bo One to be replaced.
My Devices#2 Send us all
Send your Bō One with the downloaded form correctly filled at:
Bō Center
137 Brezovski Shose,
4000 PLOVDIV
#3 Take a coffee
We take care of everything. As soon as the package is received, we will send you a brand new Bō One Black Soft Touch to your address. This new device is also eligible for the Bō Warranty.
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How to contact the Bō Team ?
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I can't find my Bō Code
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My Bō Code doesn't work
Have any question ?
You can send us an email at contacts@bovaping.bg
Your Bo Code is written under the section “Warranty” in your device’s user guide.
If you are sure that you have entered the correct code and that you have not used the warranty with the same code, please contact us at contact@bovaping.bg
How to contact the Bō Team ?
You can send us an email at contacts@bovaping.bg
I can't find my Bō Code
Your Bo Code is written under the section “Warranty” in your device’s user guide.
My Bō Code doesn't work
If you are sure that you have entered the correct code and that you have not used the warranty with the same code, please contact us at contact@bovaping.bg